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Report a Problem

Something not working?

Tell us exactly what happened. The more information you give us, the easier it is for the TeenFit team to find and fix the problem.

1

Who should we contact?

We may need to ask you a question about the problem.

2

Where did the problem happen?

Tell us which TeenFit page or feature was having trouble.

3

What device were you using?

Some problems only happen on certain devices.

4

How serious is the problem?

This helps us know what needs attention first.

5

What happened?

Describe exactly what you saw.

6

What should have happened?

Tell us what you expected TeenFit to do instead.

7

Can you make it happen again?

If you know the steps, write them here.

Send this report?

The TeenFit team will use this information to investigate the problem.